Soft, versatile + breathable with 4-way stretch. The Upside Zip 2.0 is a re-imagined, flexible wear-anywhere jacket, as ready for studio stretch sessions as it is for hillside hikes.
So I ordered this product at the start of March, didn’t get any order confirmation, dispatch email or email to say the item was delivered, the item was delivered about a week after order.
The item orders in a M was an ok fit but didn’t suit my shape so I decided to return it. I printed off the label as usual but there was no delivery docket in the bag and as mentioned I didn’t get an email confirming my order, dispatch or delivery. I left a note in the bag outlining this information and sent back via parcel connect on 11th March. About two weeks ago I messaged Gympluscoffee to follow up on my refund and still no response, email or refund.
The quality of these products isn’t bad by any means however especially when retail is closed in Ireland, the online customer service is something to really think about before ordering these products....€65 is a lot of money to be waiting for for over 5 weeks with no refund in sight.
Hey Kieran! I hope you are well! I am so sorry that you have had this experience with us. I have a feeling if you did not receive any emails about your order, our emails must be landing in your junk/spam or else there was a spelling error made with your email!
We clear our inbox every evening and also check our own spam every day. I would try and send another email to firstname.lastname@example.org and we can try and figure out why you are not receiving our emails. Thanks so much for getting in touch again about this, we will get this sorted ASAP!
I purchased an XL and despite the great quality and shape. It feels more like a medium. Disappointed. As all other aspects of it are great.
Really like this zip up jacket/top but advertised as white, it is more a cream colour but very nice material and a beautiful fit, heavier than I thought.
Really good fit. Looks great
Great fit, super comfy and looks fab!!
Woohoo!! That’s amazing! Thanks so much for your message :)