Australia + New Zealand
Please note, we currently have dedicated online stores for Europe, the United Kingdom, the US + Canada, and Australia + New Zealand. We are shipping to the rest of the world via our US site, however minimum purchase thresholds apply. Check below for shipping costs to your country!
Standard Shipping (4-7 Working Days) €4.95Free Standard Shipping on all orders over €99
Includes Austria, Belgium, Germany, France, Luxembourg, Netherlands, Sweden, Denmark
Standard Shipping (4-7 working days) - €4.95Free Standard Shipping on all orders over €120
All Other European Zone Countries
Standard Shipping (4-7 working days) - €15Free Standard Shipping on all orders over €200
Standard Shipping (4-7 working days) £4Free Standard Shipping on all orders over £120
Standard Shipping (5-11 business days) $10.00 AUDFree Standard Shipping on all orders over $150 AUD (including in NZ)
Orders under $30 USD standard shipping (5-11 business days) $10.00 USDOrders over $30 USD standard shipping (5-11 business days) $6.99 USDFree Standard Shipping on all orders over $200 USD
Minimum order value of $50 USDStandard shipping (5-11 business days) $20.00 USDFree shipping on all orders over $200 USD
Hong Kong, Philippines, Singapore, Japan, Malaysia
We’ve partnered with a fellow Irish company PCH to help us continue delivering to our global community. As part of this new partnership, we’ll be using UPS to service our Australian + New Zealand community.
Covid-19 Update: Please note that due to the current restrictions relating to Covid-19, in some instances it is taking 7+ days to receive and process your return. We appreciate your patience!
To return using Parcel Connect, you'll need to print your own returns label:
Head to the Gym+Coffee page on Parcel Connect
Enter your order number plus required personal details (name, email, phone number)
Select the Parcel Connect location you would like to drop your return to
Confirm the store location details
Complete the process by accepting the Ts&Cs and print your label!
Place your items for return in a secure parcel, affix the Parcel Connect label and drop it off at your chosen location!
We understand that you can't always get the size right (and sometimes you change your mind!) so we offer options for return and refund.
If you're making a return, here are a few things you should know:
For items purchased at full price (i.e. not sale items) we are happy to provide a full refund for your item(s) up to 28 days from the day you receive your items. Our current returns window online has been extended in 2021 for the holiday season and we will be accepting returns in stores for a limited period upon reopening.
Any returns should be shipped back to us using our Parcel Connect Process if you're in the ROI and by Royal Mail if you're in the UK. If you're elsewhere in the world, our Global returns details are here.
When making a return, keep in mind the following:
Please note, due to our current global circumstances and changes to our shipping+delivery processes, exchanges are no longer part of our online Returns Policy; you may only return an item for exchange to one of our physical retail stores accompanied by proof of purchase. We are still providing refunds for returns received within our policy window.
For more information on our recent business updates and how we are tackling Covid-19 related challenges, check out this blog post.
Gift Boxes have a 3-4 week delivery and lead time. We appreciate your patience during this busy holiday period!Please note, we are no longer offering exchanges, only refunds. Please see the rest of our FAQ pages for full details.
Once you’ve placed your order we’re unable to make any changes including:
The item(s) will be shipped out to you and if you’re not happy with them once you’ve received or, you’ve changed your mind, you can follow our Returns Process here. Please note that your return isn't processed until we receiveconfirmation form our distribution centre that your order has been cancelled, please be patient.
Incomplete addresses (e.g. those without a correct Eir, Postal or Zip Code may be returned to us.
You will receive shipping and tracking information via email as soon as your order has been dispatched.
We use a bank of trusted shipping and delivery partners to get our products to you quickly + with quality service.
The partner used may change depending on your location, but all our parcels are shipped using a tracked courier service.
Please check your shipping confirmation email for your unique tracking number. Keep in mind that it can take up to 72 hours for your information to show in the tracking system and at the moment, due to Covid-19 delays, shipping confirmation can take up to 7 business days to be emailed to you.
There are detailed size guides on all of our Product Pages that can help with individual products. Check out our core product size guide here.
We’re a small business and that means our ability to manufacture at volume can sometimes be limited, resulting in items selling out quite quickly!
If the item you want is out of stock, let us know by adding your email address to the out of stock list on the product page (see screenshot below) and you’ll be the first to know when it’s back!
Gift Cards can be purchased online or in any of our retail stores and are available in denominations of €10 (other currencies also available).
All gift cards will be emailed directly to the email address you provide and can be redeemed for any Gym+Coffee products on! Please note that your AUD$ Gift Card may only be redeemed on the gympluscoffee.com.au site.
Don't forget you can contact us at firstname.lastname@example.org if you have any questions!
We are proud to produce a range of up to 100% recycled apparel, reusable accessories and we are committed to 30% of our athleisure range being sustainable and/or made from recycled materials by the end of this year.
Learn more about sustainability at Gym+Coffee here, and check out our sustainable collection, here.
If you need to get in touch with our customer service team you can email us at email@example.com or fill out the form Here and we will get back to you as soon as possible!
Please include your order number/details in your email. If you are emailing about a faulty item, please include your order number and photos of the product.If you are contacting us about a returned item, please include your order number and returns tracking details.Remember that our current delivery time frame is 5-14 working days and you can track your order in your dispatch email!
If you have a crew, club or corporate and you'd like to get your hands on some Gym+Coffee gear with a bit of a bulk discount, you're in the right place.
All you need to do to start the process of getting kitted out is to fill in this form, and we'll be in touch with more info!!
We have an approximate 6-week lead-time for all Club Gear orders. That said, we'll work as hard as possible to get your order to you super-quick and we'll keep you updated along the way.
At the moment, we're unable to send samples but you can take a look at our Club Gear Gallery, here.